The "Purchasers Guide to PBM Quality 2018" from MBGH and the National Alliance of Healthcare Purchaser Coalitions reports on comparative performance of PBMs; provides special reports on cutting-edge PBM practices; and gives you specific action steps you can take now to improve pharmacy benefit cost and quality. 
The blinded public report can be used by employers as a discussion guide with your PBM to explore and benchmark their performancce as well as set expectations for future improvements.
MBGH employer members can get an UNBLINDED report revealing specific PBM performance by emailing Cristie Travis at ctravis@memphisbusinessgroup.org.
Participating PBMs cover over 119 million covered lives and include:
- BeneCard PDF
- Cigna
- CVS Health
- Express Scripts
- Maxor Plus
- Navitus
- OptumRx
- Perform Rx
- United Health Care
Specific areas of importance to employers that are reported include (1) specialty pharmaceutical management, (2) outpatient quality, safety, and adherence, (3) efficiency, (4) pharmaceutical support: CAD, diabetes, mental health, (5) pharmaceutical support: tobacco, obesity, (6) program organization, (7) cultural competency, (8) price transparency, and (9) business practices.
Click here for a copy of the public report.